For Word 2007 / 2010, change Normal.dotm to OldNormal.dotm.Īfter renaming the Normal.dot or Normal.dotm, Word will recreate a new template file which should allow you to get back into opening new Word documents again. For Word 2000 / 2002 / 2003, change Normal.dot to OldNormal.dot.Go to C:UsersAppDataLocalMicrosoftTemplates.Here’s how to fix your inability to open a new Word document: If they also do not open, you probably have a virus infection and need to have a virus specialist remove it. However, before implementing the fix, check other programs to see if they open or not. If you cannot open a new Microsoft Word document, your global template file within Word may be corrupted. It affects how Word opens, closes, and saves as well. global template file, controls all of the formatting, AutoText, and overall template within Word. If you cannot open a blank Microsoft Word document, chances are your template file in Word is corrupted.
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